Return & Refund Policy πŸ‘—πŸ’«

At Fashion Zone Kurti, your satisfaction is our priority. If something isn’t perfect, we’re here to make it right πŸ’›

πŸ” Return & Exchange Policy

  • Returns/Exchanges are applicable on select products only (check product page)
  • Return window: 5 days from delivery πŸ“¦
  • Items must be:
  • Unused, unwashed & unworn 🚫
  • With original tags & packaging intact 🏷️
  • If reverse pickup is unavailable, customers may need to self-ship the product
  • Return/Exchange shipping charges may apply

πŸ’Έ Refund Policy

  • Once we receive and inspect the product, we will notify you βœ…
  • Approved refunds will be processed within 5–7 business days
  • Refund will be issued to:
  • Original payment method πŸ’³
  • Or as store credit, based on your preference
  • Shipping charges (if any) are non-refundable 🚚

❌ Non-Returnable Items

  • Customized or altered kurtis βœ‚οΈ
  • Items without original tags/packaging
  • Products returned after the allowed return window ⏳

⚠️ Important Notes

  • Please raise return requests within the specified timeline
  • Slight color variations may occur due to lighting or screen settings πŸ“Έ
  • We reserve the right to approve or reject returns after quality check