Return & Refund Policy ππ«
At Fashion Zone Kurti, your satisfaction is our priority. If something isnβt perfect, weβre here to make it right π
π Return & Exchange Policy
- Returns/Exchanges are applicable on select products only (check product page)
- Return window: 5 days from delivery π¦
- Items must be:
- Unused, unwashed & unworn π«
- With original tags & packaging intact π·οΈ
- If reverse pickup is unavailable, customers may need to self-ship the product
- Return/Exchange shipping charges may apply
πΈ Refund Policy
- Once we receive and inspect the product, we will notify you β
- Approved refunds will be processed within 5β7 business days
- Refund will be issued to:
- Original payment method π³
- Or as store credit, based on your preference
- Shipping charges (if any) are non-refundable π
β Non-Returnable Items
- Customized or altered kurtis βοΈ
- Items without original tags/packaging
- Products returned after the allowed return window β³
β οΈ Important Notes
- Please raise return requests within the specified timeline
- Slight color variations may occur due to lighting or screen settings πΈ
- We reserve the right to approve or reject returns after quality check